An initiative of


“No Wrong Door” – Whole Person Care—January 2019

Approximately half of all adults experiencing homelessness suffer from mental illness, substance dependency, or a physical disability. Getting support for multiple conditions under any circumstances is challenging, but to navigate health care and service providers without basic shelter is next to impossible. The consequences are literally deadly—one UC Berkeley study found that people age 16-24 experiencing homelessness in San Francisco are 10 times more likely to die of preventable causes than their housed peers. In response, health and housing organizations launched Whole Person Care, a Medi-Cal Waiver pilot, to streamline the experience for patients seeking services. This pilot program’s goals are to equip service providers with tools that can be used by all agencies for a coordinated approach.
Early on, Tipping Point helped develop the contract that grew to $36 million for San Francisco to administer the pilot. Whole Person Care is projected to improve health and housing outcomes with reduced rates of emergency department stays, decreased incarceration and encampment days, increased engagement in services, increased coverage of benefits, and more people successfully living in permanent supportive housing.

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